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The IT Leader’s Framework for Moving to Cloud Infrastructure
The pace of digitalization in the banking and financial services industry is hastening due to the COVID-19 pandemic and modern technologies disrupting traditional business models. Moving to the cloud...
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It’s That Time of Year: Banks’ IT Budgets, Investments, and Initiatives for 2023
On December 1, I chaired Aite-Novarica’s fifth quarterly Financial Services CIO/CTO Advisory Research Council meeting. A select group of CIOs, CTOs, and heads of architecture at banks and financial...
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Leveraging AI Technology: Financial Institutions Should Elevate Explainability
Artificial intelligence (AI) and machine learning (ML) have taken off in financial services as computing and data storage resources have become cheaper over time. Banks and financial institutions (FIs)...
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The Future Has Arrived: 2023 Trends for CIOs/CTOs
It’s a demanding moment in time for IT organizations at financial institutions (FIs), which must maintain regulatory compliance while keeping up with their competitors. As institutions continue to...
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ChatGPT: If The Future of AI Has Arrived, How Will It Impact Community Banking?
There has been a lot of hype surrounding a new technology released at the end of November 2022 called ChatGPT. I believe ChatGPT is an embryo, not even fully born… yet! ChatGPT is a natural language...
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Making Bank Software Development Choices in the Digital Age
As technology has evolved to meet the needs of digital banking, the software development process has likewise become more complicated. Buy vs. build has become buy, subscribe, build, and integrate,...
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Infrastructure, Governance, and Compliance: Data Visualization Tools...
On February 16, a select group of CIOs, CTOs, and heads of architecture at community banks and credit unions assembled for Aite-Novarica Group’s sixth quarterly Community Banking Research Council...
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The Marketplace and Beyond: Data Visualization Tools
The explosion in data variety, velocity, and volume in recent years has brought with it new methods of tracking and analytics for banks and financial institutions. The modern-day market for data...
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Paving the Path to Data Maturity
Banks in the early 2020s have a vast amount of data at their fingertips. Yet many are failing to reap the benefits that this should offer. Overwhelmed by challenges accessing data and inconsistency...
View ArticleQuantum: Not Just for Trailblazers
Community banks aren’t known for being the technology trailblazers of the financial services industry. Big spending on experimental technology is beyond the means of most small-to-midsized banks’ IT...
View ArticleConsiderations for New Technology Deployment: Buy vs. Build vs. Hybrid
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View ArticleAI Project Readiness
Artificial intelligence (AI) projects that achieve true, measurable transformation can be extremely challenging to execute. Nonetheless, AI’s benefits have become clear: improved time to market,...
View ArticleAI Language Models in the Global Insurance Industry
Conversations around artificial intelligence (AI) have permeated all aspects of our society in 2023. Insurers are increasingly trying to get more specifics on how AI will impact the broader insurance...
View ArticleLeveraging Technology to Enhance Broker-Dealer Operations
Recently, I hosted Datos Insights’ Broker-Dealer Technology Research Group. Joined by an array of carrier-owned broker-dealers, this session gave us the opportunity to dive into emergent issues,...
View ArticleThe Coming Broker-Dealer Talent Crisis: Four Ways Carriers Can Get Ahead
A perfect storm is brewing across the broker-dealer landscape. As advisors retire en masse over the next five years, insufficient succession planning threatens an unprecedented drain of assets under...
View ArticleAI in Claims: Transforming the Moment of Truth
In the insurance industry, claims handling is often referred to as the “moment of truth”–the critical juncture where carriers deliver on their promises to policyholders. As artificial intelligence...
View ArticleLessons from the Crowdstrike Meltdown
As everyone likely knows by now, CrowdStrike, a Texas-based cybersecurity company focused on Microsoft computers, triggered a massive worldwide outage due to an update it pushed out last night. The...
View ArticleImpact of Peak 65 on Annuities
Over the last several months, we’ve been hearing more about “Peak 65,” but what exactly is it? The baby boom lasted from 1946 to 1964, and older baby boomers have mostly aged out of the workforce....
View ArticleLarge Language Models: The Next Big Disruptor in Insurance
On Thursday, September 12, I hosted a Datos Insights webinar with my colleague Martin Higgins on the topic of Large Language Model (LLM) applications, vendors, and selection best practices. The...
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